Refund policy

Return & Refund Policy

At The Perez Collection, we are committed to providing quality products and an enjoyable shopping experience. We carefully select every item with our customers in mind and appreciate your support of our small family business.

Returns & Refunds

At this time, all sales are final. We do not accept returns, exchanges, or offer refunds.

Please review product descriptions, sizes, colors, and photos carefully before placing your order. If you have any questions about an item before purchasing, we're happy to help.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery. Include your order number and clear photos of the item and packaging so we can review the issue and work toward a fair resolution.

Order Cancellations

Once an order has been placed, it begins processing quickly. Because of this, we are unable to guarantee cancellations or changes after an order has been submitted.

Contact Us

If you have any questions about your order or our policies, please contact us. We're always happy to assist and provide the best customer service possible.

Thank you for supporting The Perez Collection. From our family to yours, we truly appreciate your business! ❤️