Help & Questions

We're so glad you're here! Below you'll find answers to our most common questions. If you don't see what you're looking for, don't hesitate to reach out — we're happy to help!

📦 Shipping

Where do you ship?

We ship within the United States.

How quickly will my order ship?

We try to get all orders out as quickly as possible! We appreciate your patience and will do our best to get your order on its way to you fast.

🔍 Order Tracking

How do I track my order?

Once your order has shipped, we will provide you with your tracking number so you can follow your package every step of the way.

🛍️ Products

How do you choose your products?

Every item in The Perez Collection is handpicked with our own family in mind. From clothing to toys and sensory products, if we wouldn't share it with our own grandchildren, we won't offer it to yours.